Shipping Policy
At Birkenstock, we strive to provide a seamless shopping experience. Below you’ll find important information about our shipping policies.
Processing Times
Orders typically process within 1-2 business days. Processing may take longer during promotional periods or holidays. You will receive a shipping confirmation email once your order has shipped.
Shipping Methods
We offer several shipping options:
- Standard Shipping (3-7 business days)
- Expedited Shipping (2-3 business days)
- Express Shipping (1-2 business days)
Shipping times begin when your order leaves our warehouse and do not include processing time. Delivery dates are estimates and not guaranteed.
Shipping Restrictions
We currently ship to all 50 U.S. states. We do not ship to PO boxes, APO/FPO addresses, or international destinations outside the United States.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can track your order status by visiting clogsbirkenstock.com and clicking “Track My Order” at the top of the page.
Shipping Rates
Shipping costs are calculated at checkout based on your selected shipping method and order total. Free standard shipping may be available for qualifying orders.
Order Changes
To change or cancel your order, please contact us immediately. We cannot guarantee we can accommodate requests if the order has already entered the shipping process.
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us for assistance. Claims must be filed within 30 days of the shipment date.
Holiday Shipping
During peak holiday seasons, we recommend placing orders early to ensure timely delivery. Additional processing time may be required.
For more information about our shipping policies, please visit clogsbirkenstock.com or refer to our FAQ section.